Customer Support Specialist – Back Office (German)

Popis pozice

Are you looking for a new experience in administration / customer service? Would you like to become a part of an international company? Do you speak English and German? Then this job might be the perfect choice for you!

Main responsibilities:

• Primarily assigned to online / electronic activities without the inbound customer interactions.
• Manages product and service complaints forms from customers.
• Is point of contact (electronic) for Customers, Sales Representatives, Doctors, Commercial team, etc.)
• Provides customer with accurate information regarding our products and sales promotions.
• Ensures a correct offline order management: Quotations, Orders, Deliveries and Invoices.

Start: Immediately
Location: Prague - Palmovka
Salary: 45 000 CZK/month

Požadavky

• Advanced English and fluent German
• Excellent communication skills in writing
• Knowledge of SAP is an advantage
• Detail oriented and precise
• Skilled with Microsoft Office

Benefity

• possibility of home office (2 days/week)
• contribution into retirement plan
• meal allowance
• 5 weeks of holiday
• sick days
• Multisport card
• Cafeteria
• friendly environment