ITALIAN SPEAKERS NEEDED! 43 - 50 000 CZK

Popis pozice

We are seeking for multilingual candidates who speak not only perfect English, but also Italian language with background in customer service, HR or administration.
Key Responsibilities:

• Managing and supporting an assigned portfolio of clients or internal stakeholders
• Providing guidance and assistance with processes, systems, and day-to-day inquiries
• Handling service requests and resolving issues via phone, email, and chat in a timely and professional manner
• Building and maintaining strong working relationships with customers, colleagues, and internal teams
• Performing administrative tasks, including maintaining accurate records and processing documentationIdentifying issues, proposing solutions, and providing proactive support when needed
• Ensuring high levels of customer satisfaction through clear communication and effective problem-solving

Contract: limited contract with a possibility of prolongation
Start: immediately
Location: Prague, fully office-based role

Požadavky

• Fluent ENGLISH min. B2+ in oral and written form
• Knowledge of ITALIAN min. B2 is MUST
• Good communication and time management skills
• Previous customer service work experience or administration, ideally from a corporation
• Ability to work under pressure
• Pro-active approach

Benefity

• 5-week vacation
• Meal allowance
• Flexible working hours