Customer Service Representative | Turkish
Shrnutí nabídky
Nabídka práce Customer Service Representative v Prague 3 pro kandidáty s angličtinou a turečtinou, se zákaznickou podporou a administrativou.
Základní informace
- Pozice
- Customer Service Representative
- Normalizovaná profese
- specialista zákaznického servisu
- Obor / skupina
- zákaznický servis
- Lokalita nabídky
- Praha
- Zaměstnavatel / agentura
- Grafton Recruitment s.r.o.
- Typ úvazku
- Plný úvazek
- Forma práce
- práce na pracovišti
- Vzdělání
- Vysokoškolské
- Bonus
- Annual bonus
- Vybrané benefity
- 5 weeks of vacation, Annual bonus, Meal allowance, Training and courses
- Požadavky
- Fluent ENGLISH min. B2+ in oral and written form, Knowledge of Turkish min. B2, Experience from corporate environment
Popis pozice
We are seeking for multilingual candidates who speak perfect English and Turkish, also with customer service background and willingness to learn.As a Customer Service Representative you will be responsible for:
- Taking care of an assigned portfolio of customers
- Assisting customers with how-to’s
- Handling customer service inquiries and issues via telephone or email
- Establishing and maintaining effective working relationships with co-workers, supervisors, and customers
- Performing day-to-day administrative tasks on requests such as maintaining records and process paperwork
- Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
- Supporting the customer during the entire order to cash process
- Maintaining and managing relationships with them
- Solving possible issues and giving advice if needed
Start: January 2027
Location: Prague 3
Požadavky
- Fluent ENGLISH min. B2+ in oral and written form
- Knowledge of Turkish min. B2
- Experience from corporate environment
- Good communication skills are essential!
- Previous customer service work experience or administration
- Ability to work under pressure
- Being an independent and responsible person
- Ability to work effectively either alone or as part of a team
Benefity
- 5 weeks of vacation
- Annual bonus
- Meal allowance
- Training and courses
- Other benefits
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