Customer Service Representative with Polish
Shrnutí nabídky
Pozice zákaznické podpory v Praze 3 se zaměřením na angličtinu a polštinu. Náplní je péče o zákazníky, objednávky a administrativa.
Základní informace
- Pozice
- Customer Service Representative s polštinou
- Normalizovaná profese
- specialista zákaznické podpory
- Obor / skupina
- zákaznická podpora
- Lokalita nabídky
- Praha
- Zaměstnavatel / agentura
- Grafton Recruitment s.r.o.
- Typ úvazku
- Plný úvazek
- Forma práce
- práce na pracovišti
- Vzdělání
- Vysokoškolské
- Bonus
- Annual bonus
- Vybrané benefity
- 5 týdnů dovolené, příspěvek na stravování, školení a kurzy
- Požadavky
- angličtina na úrovni C1 v mluvené i písemné podobě, polština alespoň na úrovni B2, zkušenost z korporátního prostředí
Popis pozice
We are seeking for multilingual candidates who speak perfect English and Polish, also with customer service background and willingness to learn.As a Customer Service Representative you will be responsible for:
- Taking care of an assigned portfolio of customers
- Assisting customers with how-to’s
- Handling customer service inquiries and issues via telephone or email
- Establishing and maintaining effective working relationships with co-workers, supervisors, and customers
- Performing day-to-day administrative tasks on requests such as maintaining records and process paperwork
- Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
- Supporting the customer during the entire order to cash process
- Maintaining and managing relationships with them
- Solving possible issues and giving advice if needed
Start: immediately
Location: Prague 3
Požadavky
- Fluent ENGLISH min.C1 in oral and written form
- Knowledge of Polish min. B2
- Experience from corporate environment
- Good communication skills are essential!
- Previous customer service work experience or administration
- Ability to work under pressure
- Being an independent and responsible person
- Ability to work effectively either alone or as part of a team
Benefity
- 5 weeks of vacation
- Annual bonus
- Meal allowance
- Training and courses
- Other benefits
Související nabídky
Specialista zákaznické linky pro dealery aut
Praha
ManpowerGroup s.r.o.
Plný úvazek
dnes
42 000 - 45 000 Kč
Hungarian-Speaking Claims & Assistance Specialist
Praha
Grafton Recruitment s.r.o.
Plný úvazek
16. října
45 000 - 60 000 Kč
SPECIALISTA ZÁKAZNICKÉ PODPORY | AJ a NJ | až 60 000 Kč
Praha
Grafton Recruitment s.r.o.
Plný úvazek
29. zaří
37 000 - 62 000 Kč
Customer Support Specialist
Praha
SmartResearch s.r.o.
Plný úvazek
17. zaří
45 000 - 55 000 Kč
Zákaznický servis - logistika
Kladno
Grafton Recruitment s.r.o.
Plný úvazek
16. října