CLIENT SUPPORT WITH FRENCH, ITALIAN OR GERMAN

Popis pozice

Are you fluent in English and one of the following languages: French, German, or Italian? Do you enjoy helping customers and solving problems? If you're customer-oriented and eager to develop your career in an international environment, we'd love to hear from you!

As a Customer Service Representative you will be responsible for:

• Manage your own portfolio of customers and build long-term relationships
• Provide customer support via phone and email, ensuring a high level of service
• Guide customers throughout the entire order-to-cash process
• Assist with order entry, purchase orders, logistics, deliveries, and related inquiries
• Handle customer requests, maintain accurate records, and complete administrative tasks
• Work closely with internal teams to resolve issues and ensure customer satisfaction
• Collect customer feedback and contribute to continuous process improvements
• Proactively identify and resolve customer issues while providing professional advice and support

Contract: 1 year with a possibility of prolongation
Start: immediately
Location: Prague 3

Požadavky

• Fluent ENGLISH min. B2+ in oral and written form
• Knowledge of FRENCH, GERMAN or ITALIAN min. B2
• Experience from corporate environment
• communication skills
• Previous customer service work experience or administration
• Ability to work under pressure

Benefity

• 5 weeks of vacation
• Annual bonus
• Meal allowance
• Training and courses
• Other benefits