55 000 - 65 000 Kč
IT Support Specialist | Service Desk & End-User Support
Shrnutí nabídky
IT Support Specialist v Praze pro podporu Windows, Microsoft 365 a koncových uživatelů. Hybridní režim, mzda 55 000–65 000 Kč a benefity.
Základní informace
- Pozice
- IT Support Specialist
- Normalizovaná profese
- specialista IT podpory
- Obor / skupina
- IT podpora
- Lokalita nabídky
- Praha
- Zaměstnavatel / agentura
- Grafton Recruitment s.r.o.
- Typ úvazku
- Plný úvazek
- Mzda
- 55 000 - 65 000 Kč
- Směny
- flexibilní směny
- Pracovní doba
- 3 dny práce z domova, flexibilní pracovní doba
- Vzdělání
- Vysokoškolské
- Bonus
- annual performance bonus
- Vybrané benefity
- 5 týdnů placené dovolené, 5 sick days, Cafeteria, stravenky
- Požadavky
- minimálně 2 roky zkušeností v service desku nebo IT podpoře, zkušenost s podporou operačních systémů Windows a Microsoft 365, znalost Active Directory, Microsoft Entra ID a vícefaktorového ověřování
Popis pozice
IT Support Specialist | Service Desk & End-User Support – Hybrid - PragueNEW PROJECT
Our client is looking for a Service Desk Technician to join its international IT team in Prague.
This is a great opportunity for an IT support professional with at least 2 years of experience who enjoys solving technical issues, working with modern workplace technologies, and delivering excellent support to end users in a global environment.
In this role, you will provide technical support for Windows devices, Microsoft 365, and business applications, manage user accounts and access, troubleshoot hardware and software issues, and contribute to the continuous improvement of IT services.
What you can expect
- Hybrid working model (3 days working from home)
- Opportunity to work in an international environment
- Exposure to modern Microsoft technologies and enterprise IT infrastructure
- Supportive and collaborative team culture
- Competitive salary and annual performance bonus
- Opportunities for professional development and continuous learning
Požadavky
What we're looking for- 2+ years of Service Desk or IT Support experience
- Experience supporting Windows operating systems and Microsoft 365
- Knowledge of Active Directory / Microsoft Entra ID and Multi-Factor Authentication (MFA)
- Basic networking knowledge
- Experience working within ITSM processes and meeting SLAs
- A customer-focused mindset and strong communication skills
- Fluent English
- Experience with Freshservice or other ITSM tools
- ITIL knowledge or certification
- Microsoft Intune or SCCM experience
- Additional European language(s)
Benefity
- 5 weeks of paid vacation
- 5 sick days
- Cafeteria
- Meal vouchers
- Contributions to ACCA
- Contributions to accident and life insurance
- Contributions to pension (3% from salary)
- Refreshments at your workplace
- Flexible working hours
- Occasional work from home
Související nabídky
55 000 - 65 000 Kč
IT Service Desk Specialist
Praha
Grafton Recruitment s.r.o.
Plný úvazek
11. zaří
BS Coordinator / SAP & Systems Support
Jevany
Trenkwalder a.s.
Plný úvazek
3. zaří
50 000 - 60 000 Kč
SPECIALISTA IT PODPORY | OLOMOUC
Olomouc
Grafton Recruitment s.r.o.
Plný úvazek
16. dubna
35 000 Kč
Associate, Network Support
Brno
Kyndryl Client Center, s.r.o.
Plný úvazek
23. srpna
45 000 - 55 000 Kč
STAVBYVEDOUCÍ ELEKTRO (mzda od 45 000 Kč výše)
Praha
APROFES,s.r.o.
Plný úvazek
dnes